Legal Document

Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you use Dronacharya.ai.

Last updated: December 15, 2024

1Information We Collect

We collect information you provide directly to us when you create an account, use our services, or communicate with us. This may include:

  • Account Information: Name, email address, password, and profile picture when you register for an account.
  • Academic Information: Your target exam, study preferences, and performance data to personalize your learning experience.
  • Usage Data: Information about how you interact with our platform, including questions attempted, time spent, and progress metrics.
  • Device Information: Browser type, operating system, device identifiers, and IP address for security and optimization purposes.
  • Communication Data: Messages you send to us, feedback, and support requests.

2How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our educational services
  • Generate personalized practice questions using AI based on your learning patterns
  • Track your progress and provide performance analytics
  • Send you technical notices, updates, and support messages
  • Respond to your comments, questions, and customer service requests
  • Detect, investigate, and prevent fraudulent activities and security threats
  • Comply with legal obligations and enforce our terms of service

We do not sell your personal information to third parties for marketing purposes.

3Data Sharing and Disclosure

We may share your information in the following circumstances:

  • Service Providers: With trusted third-party vendors who assist in operating our platform (hosting, analytics, payment processing).
  • Legal Requirements: When required by law, subpoena, or other legal processes.
  • Safety and Security: To protect the rights, property, and safety of Dronacharya.ai, our users, or others.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, with appropriate confidentiality protections.
  • With Your Consent: When you have given us explicit permission to share your information.

4Data Security

We implement industry-standard security measures to protect your personal information:

  • All data transmissions are encrypted using TLS/SSL protocols
  • Passwords are hashed using secure bcrypt algorithms
  • Regular security audits and vulnerability assessments
  • Access controls and authentication for all internal systems
  • Automatic session timeouts and secure token management

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We encourage you to use strong passwords and protect your account credentials.

5Your Rights and Choices

You have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Update or correct inaccurate information in your account.
  • Deletion: Request deletion of your account and associated data, subject to legal retention requirements.
  • Portability: Export your data in a machine-readable format.
  • Opt-out: Unsubscribe from marketing communications at any time.

To exercise these rights, please contact us at support@dronacharya.ai

6Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience:

  • Essential Cookies: Required for basic functionality like authentication and security.
  • Analytics Cookies: Help us understand how users interact with our platform to improve our services.
  • Preference Cookies: Remember your settings and preferences (e.g., theme, language).

You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect platform functionality.

7Children's Privacy

Our platform is designed for students preparing for competitive exams, which may include users under 18 years of age. We are committed to protecting children's privacy:

  • Users under 13 years of age must have parental consent to create an account
  • We collect only the minimum information necessary to provide our educational services
  • Parents or guardians can request to review, modify, or delete their child's information

If you believe we have collected information from a child without proper consent, please contact us immediately.

8Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons.

We will notify you of any material changes by posting the updated policy on this page and updating the "Last Updated" date. For significant changes, we may also send you an email notification.

We encourage you to review this policy periodically to stay informed about how we protect your information.

9Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will respond to your inquiry within 30 business days.

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